Services

Infrastructure Managed Services

Today's CTOs face enormous challenges of provisioning high-quality services with reduction in their costs. The potential solution in having this achieved is to utilize remote infrastructure managed services that would complement in-house IT staff. Gartner estimates that "70% of IT support for infrastructure services shall be soon performed from a remote location" and "remote infrastructure management services could reduce labor costs up-to 50% resulting up-to 30% overall net savings, excluding one-time transition charges."

Kryptos transformational Network and Data Management Services prepare your infrastructure in adapting to the changing business environment. Kryptos holistic approach to managed services takes into consideration not just the technology but also business objectives. We work collaboratively with you ensuring 24x7x365 access to data, with improved performance, and operational flexibility.

Kryptos has designed its Managed Services for large as well as small and medium businesses. Our offering model is completely flexible that allows either dedicated or shared services with the option to outsource based on your business needs.

Services Offered

• Server Management
• Web Management
• Database Management
• Network Management
• Communication Management
• Storage and Backup Management

Service Deliverables

• ITIL Based Process Management
• Technology Management
• End-to-end 24x7 IT Infrastructure Monitoring & Management, Service Availability, Performance and Capacity Monitoring & Management
• Vendor and Third Party Supplier Management
• Defining and implementing a robust transition management process
• Deploying efficient and effective program management and sophisticated real-time management dashboards/portals
• Service Levels Based Management and Governance

Benefits

• Reduced cost of operations
• Single Point of Contact
• Improved Service availability to businesses
• Increased ROI
• Flexible and customized engagement models