Services

EMS Tools Integration Service

Kryptos Enterprise Tools Integration Services combine our technical expertise with proven frameworks for customizing, deploying, implementing and maintaining best-of-breed tools from CA and Microsoft. Our Integration Services focus on the implementation of high performance, tightly integrated, IT infrastructure and service management solutions. Whether engaged on a project or time & material basis, our qualified team follows structured delivery methodologies designed to predictably deploy solutions that address business needs, on-time and on-budget. Our expertise crosses a wide spectrum of tools and applications:

• Services Desk aligned with ITIL
• IT Asset Management
• Change & Release Management
• Service Level Reporting & Management
• Event Monitoring and Management
• Configuration Management
• Discovery Solutions
• Identity Management
• Electronic Software Distribution solutions
• Performance and Availability Management Integration Services

Integration Services

• Project Management
• Requirements Definition and Gap Analysis
• Product Configuration and Customization
• Data Migration
• Solution Verification and Testing
• Installation & Operation of Production Environments
• Tool Mentoring